Electric cargo bikes help you deliver goods quickly – ENGWE

Depending on the model, electric bike for adults can carry up to 150 kg or more, including the rider's weight. Our ENGWE electric cargo bikes are robustly built and perfect for daily transport of groceries, children, or luggage. When combined with a fat bike frame, please check the manufacturer’s maximum load specifications. Proper load distribution is essential for safety and comfort when riding an e cargo bike.

ENGWE electric cargo bikes ship from European warehouses. For in-stock models, processing starts within 2 business days after order confirmation, and shipment occurs on the third day. Delivery usually takes 3–7 business days. The cargo e-bike arrives partially assembled in a sturdy box with protective materials. Handlebars and pedals may require assembly. Instructions, chargers, keys, and tools are included. For pre-orders or sold-out models, details are available on the product page.

Regular maintenance keeps an ebike cargo safe and durable. This includes tightening the chain, lubricating moving parts, checking brakes and lights, and monitoring tire pressure. For electric cargo bikes, regular battery checks are also important. We recommend at least one maintenance per year, or more frequently for intensive use.

Yes, ENGWE cargo e-bikes have specific warranties for the battery and motor. Typically, the battery warranty lasts 12 months, and the motor warranty is at least one year, depending on the model. Exact warranty details are in the product documents. Damage from improper use or external influences is not covered. Keep your purchase receipt and serial number handy for warranty claims.

An electric bike with basket should be cleaned regularly and checked for technical issues. Store it dry and avoid fully discharging the battery. The chain needs lubrication, brakes should be inspected, and screws tightened. Regular maintenance significantly extends the lifespan of your electric bike with basket, especially with daily use. A yearly professional inspection is also recommended for safety and reliability.

A cargo electric bike should have high-quality disc brakes, LED lights, reflectors, and durable tires. Reliable brakes are essential when the bike is loaded. Many ENGWE models also include frame locks, electronic immobilizers, or GPS tracking. For transporting children safely, appropriate seats with harness systems and weather protection are crucial. Safety is a top priority for you and your passengers.

An e cargo bike is equipped with an electric motor (up to 250 W in the EU) that assists pedaling, making it easier to transport heavy loads or ride uphill compared to a normal cargo bike, which relies entirely on human power. While both are designed for carrying goods or passengers, e cargo bikes reduce rider fatigue and increase range and usability—especially in urban or hilly areas.

For cargo e-bikes with motor assistance up to 25 km/h and 250 W, such as ENGWE’s, no license or registration is required in Germany and the EU. Helmets are recommended but not legally mandatory. Higher-powered S-Pedelecs have stricter rules. Always verify the technical details of your cargo e-bike before riding on public streets.

The battery lifespan of an electric cargo bike is typically 500 to 1,000 charge cycles, which equals about 3 to 5 years. Range depends on the bike’s weight, load, assistance level, and terrain. Proper care—like charging before full discharge and storing at room temperature—significantly extends battery life.

You can return an ENGWE electric cargo bike within 30 days of delivery if it is unused and the odometer reads less than 10 km. All accessories and original packaging must be intact. Returns are not accepted after test rides over 10 km. Please contact our customer service before initiating a return for detailed instructions.