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Payment Policy

We accept the following payment methods:

ENGWE Accepts the Paypal, Debit & Credit Card, Klarna.

Payment Methods:
1.Pay with PayPal

PayPal is a popular global payment method, and our online store supports secure, fast, and easy payments through PayPal.

2. Pay with Klarna

Klarna is available as a payment option during checkout.
a. Select your product and add it to your cart. Proceed to the checkout page and choose Klarna as your payment option.
b. After clicking to complete your order, you will be redirected to Klarna's installment payment page. (Please note: Installment payment options may vary by country. The page shown is an example of the installment payment option available in Germany. For details, please refer to Klarna’s available installment options in your region.)
c. Choose your preferred installment payment plan to complete your purchase.



3. Pay with Debit/Credit Card


ENGWE.COM accepts credit/debit cards issued by Diners Club, Discover, MasterCard, Visa, and American Express.

When paying by card, you will need the following details for secure payment: cardholder name, card number, expiration month and year, and CVV code.

Please note that ENGWE does not store your credit/debit card information after payment. If you have concerns about a transaction, contact the bank that issued your card. If paying by credit card, our system may block the payment during checkout to prevent potential fraud. We recommend informing your card issuer or bank in advance to avoid payment issues.

Here are 3 solutions for you to try:
a. If you have a PayPal account, please try making the payment via PayPal.
b. If you don’t have a PayPal account, select PayPal at checkout and click the "Complete Order" button. You will then be redirected to a page where both PayPal and debit/credit card payment options are available (for the latter, no PayPal registration is required).
c. Please switch to another credit/debit card.

As following steps:
Step 1.Select Paypal (Even you don't have a paypal account)

Step 2. Click on "Pay with Debit or Credit Card".

Step 3. Fill in your credit card info and complete your order.


Currency Conversion:
All transactions on the ENGWE official website are billed in euros. If you use a non-euro credit card for payment, your issuing bank may apply additional currency conversion fees or incur exchange rate fluctuations. For any extra charges, please reach out to your bank and request a refund if applicable.