Collection and Use of Personal Data
Personal data refers to any information that can be used to identify you, either directly or indirectly. This includes information that is linked to or can be associated with you, even if the information itself may not identify you. Personal data does not include data that has been anonymized or aggregated in such a way that it can no longer be used, either on its own or in combination with other information, to identify you.
Promoting Safety and Security
We adhere to the principles of lawfulness, fairness, and transparency in the collection, use, and processing of personal data. We ensure that only the minimum necessary data is processed, and it is used strictly within the defined scope of its intended purposes. We implement both technical and administrative measures to safeguard the security of the data.
Personal data may be used for the purpose of verifying accounts and user activities, as well as for promoting safety and security. This includes activities such as monitoring for fraud, investigating suspicious or potentially illegal activities, and addressing violations of our terms and policies. Such processing is conducted based on our legitimate interest in safeguarding the security of our products and services.
Types of Personal Data We Collect and How We Use It
What Personal Data We Collect
ⅰ. Data you provide:
We collect the personal data you provide when you use our products and services or interact with us in other ways, such as when you create an account, contact us, participate in an online survey, or use our online help or chat tools. If you make a purchase, we also collect personal data related to the transaction. This may include payment information (e.g., credit or debit card number and other card details), as well as account and authentication information, billing and shipping details, and contact information.
ⅱ. Data About Your Use of Our Services and Products
When you visit our websites or use our products and services, we may collect certain data regarding your device and usage, including your device's type, unique identifier, IP address, operating system, browser type, usage statistics, diagnostic data, and location information. This data may be collected from the computers, phones, or other devices on which you install or access our services. Where applicable, we may use GPS, IP address, and other technologies to determine your device's approximate location in order to improve our products and services.
How We Use Your Personal Data
We use personal data to provide, improve, and develop our products and services, to communicate with you, to deliver targeted advertisements and services, and to ensure the protection of our company and customers.
ⅰ. Providing, Improving, and Developing Our Products and Services
We use personal data to provide, improve, and develop our products, services, and advertising. This includes activities such as data analysis, research, and audits. Such processing is based on our legitimate interest in offering you high-quality products and services and maintaining business operations. If you participate in a contest or promotion, we may use the personal data you provide to manage those programs. Specific rules may apply to these activities, which we encourage you to review carefully before participating to understand how your personal data will be used.
ⅱ. Communicating With You
With your prior express consent, we may use your personal data to:
• Send marketing communications about our products and services.
• Provide information related to your account or transactions.
• Notify you about updates to our policies and terms.
If you prefer not to receive marketing communications, you may opt-out by contacting us. We also use your data to process and respond to your inquiries when you reach out to us.
Additionally, with your prior express consent, we may share your personal data with third-party partners who may send you marketing communications about their products and services. We may also use your data to personalize your experience with our products and services, as well as on third-party websites and applications, and to measure the effectiveness of our promotional campaigns.
Note: For any use of your personal data described above that requires your prior express consent, you have the right to withdraw your consent at any time by contacting us.
Definition of "Cookies"
Cookies are small text files used to store information on web browsers. They are commonly used to store and retrieve identifiers and other information on computers, phones, and other devices. In addition to cookies, we use similar technologies, such as data stored on your web browser or device, device identifiers, and other software, for comparable purposes. For the purposes of this Cookie Statement, all such technologies are collectively referred to as "cookies."
Use of Cookies
We use cookies to provide, protect, and enhance our products and services. This includes personalizing content, delivering and measuring advertisements, analyzing user behavior, and ensuring a secure user experience. The specific cookies we use may vary depending on the websites or services you access.
Disclosure of Personal Data
We may share personal data with strategic partners who work with us to provide our products and services or assist us in marketing to customers. Personal data is shared with these partners solely to support or enhance our products, services, and advertising efforts. We will not share personal data with third parties for their own marketing purposes without obtaining your prior express consent.
Data Disclosure, Storage, Transfer, and Processing
ⅰ.Fulfillment of Legal Obligations
In accordance with the mandatory laws of the European Economic Area (EEA) or the country in which you reside, certain legal obligations may apply. If you are a resident of the EEA, our processing of your personal data will be conducted in compliance with applicable regulations, including the General Data Protection Regulation (EU) ("GDPR"). Specifically, when we require your consent to process your personal data, such processing will be justified under Article 6(1) of the GDPR.
ⅱ. Purpose of Reasonable Implementation or Application
We may share personal data with our affiliated companies. In the event of a merger, reorganization, acquisition, joint venture, transfer, sale, or disposition of all or part of our business, including during bankruptcy or similar proceedings, we may transfer your personal data to the relevant third party. We may also disclose personal data if we reasonably believe such disclosure is necessary to protect our rights, enforce our terms and conditions, investigate fraud, or protect our operations or users.
ⅲ. Legal Compliance, Security, and Protection of Other Rights
In certain circumstances, we may be required by law, legal process, litigation, or requests from public or governmental authorities (whether within or outside your country of residence) to disclose personal data. Additionally, we may disclose personal data if we determine, in good faith, that such disclosure is necessary for purposes of national security, law enforcement, or other matters of public importance.
Children
Our products and services are intended solely for adults. We do not knowingly collect, use, or disclose personal data from children under the age of 16, or the equivalent minimum age for consent in your jurisdiction. If we become aware that we have collected personal data from a child under the age of 16, we will take immediate steps to delete the data. If you believe a child under the age of 16 has provided us with personal data, please contact us promptly.
Your Rights
We take reasonable steps to ensure that your personal data is accurate, complete, and up to date. You have the following rights in relation to your personal data:
• The right to access, correct, or delete your personal data.
• The right to restrict or object to the further processing of your personal data at any time.
• The right to receive your personal data in a structured, commonly used, and machine-readable format.
• The right to lodge a complaint with the competent data protection authority regarding the processing of your personal data.
To protect your privacy and the security of your personal data, we may request information to verify your identity before providing access or responding to any requests. There may be instances where applicable laws or regulatory requirements permit or require us to refuse to provide or delete some or all of the personal data we hold.
You may exercise your rights by contacting us. We will respond to your request within a reasonable timeframe, and in any case, within 30 days.
Third-Party Websites and Services
Our websites, products, and services may contain links to third-party websites, products, or services. When you click on a link to a third-party site, we are not responsible for the privacy practices or the content of those third parties. This Privacy Statement applies solely to the data collected by us through our own products and services. We encourage you to review the privacy policies of any third-party websites, products, or services you visit or use.
Data Security, Integrity, and Retention
We implement reasonable technical, administrative, and physical security measures to protect your personal data from unauthorized access and to ensure the proper use of the data we collect. We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law.
Changes to This Privacy Statement
We may update this Privacy Statement periodically to reflect changes in technology, industry practices, legal requirements, or other factors. By continuing to use our products and services after the effective date of any revisions to this Privacy Statement, you accept the updated Privacy Statement. If you do not agree with the revised Privacy Statement, please cease using our products and services and contact us to close any account you have created.
Email:
service@engwe.com
Tel:
15779763652
Company Address:
402, 4/F, No. 137 Xue Gang South Road,
Xiangjotang Community, Bantian Street, Longgang District, Shenzhen